Frequently asked

Find clear, transparent answers regarding our eco-friendly packaging materials, North American shipping timelines, and our direct-trade sourcing commitments with generational farmers in South Asia.

Shipping & Delivery

Returns & Refunds

Bulk & Custom

We ship standard orders across North America. Packages typically process in one to two business days using secure, fully recyclable materials designed to preserve volatile spice oils.

Due to the perishable, food-safe nature of our single-origin spices, we cannot accept returns. If your harvest arrives damaged, contact us immediately for a prompt replacement.

We offer custom volumes of our traceable harvests for culinary businesses, restaurants, and private events. Specify your volume needs in the form and we will draft a custom quote.